// About IT Desk
From software Development
to IT Support
Our company was established in 2007, in order to deliver the technical and software support services. We soon found a need for a reliable support service with a more human approach and this has been at the core of our values ever since. We have steadily grown to have a mix of colleagues that all share a strength in engaging with our clients on a personable level.
Richard Thompson
CEO & Founder
Silver Partner
IT Desk are a Microsoft Silver Partner enabling us to provide comprehensive support for Microsoft products
IT Support
IT Support for your business when you need it, with a UK based support desk and emergency out of hours cover
Local & Professional
Our team are based in Maidstone in the heart of Kent, allowing for rapid response to the Kent, London and the South East
What this means to you?
Focused on you and your business, keeping you up and running
So you have confidence in your system and the peace of mind it won’t let you down.
We’re here to help
No matter what your computer skill level
We won’t make you feel embarrassed
Communication
We communicate clearly - so you know exactly where you stand
Manage Change
We take pain away from any system change, managing the change process with you
Running Smoothly
Keeping your systems reliable and running smoothly - so you can be more confident to deliver
No Techno Babble
Technology shouldn’t be confusing, we explain in plain language
Meet the Team
Our team are here
to make your IT systems a success
Richard Thompson
MD & Founder
Gareth Jenkins
Operations Manager
Hannah Thompson
Finance Director
Trevor Russell
Technical Team LeadOur Vision
To change the perception of IT support by putting people before technology. We believe technology should benefit a business not frustrate it. We want to be known for helping every business we work with be better.
Our Culture
- Know how – knowledge and training are at the core of our business
- Approachable – friendly and understanding
- Positive – solution orientated
- Compassionate – putting people ahead of technology
- Ambitious – dynamic and driven wanting to achieve the best
