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I wanted to say how promptly and efficiently [IT Desk] respond to queries, either by telephone or email. That they are friendly, reliable, professional, straightforward and easy to understand, patient (if they are trying to explain something ‘techie’!) and knowledgeable. No problem so far has seemed to big or too small.  Good level of service, sometimes outside of usual office opening hours if required, which limits ‘down time’ to this firm so that the staff here can get on with their jobs with minimal IT disruption.

As a company that places patient-centred care of the highest level at the core of our business, we require the same dedication and commitment from our suppliers. Following their appointment, [IT Desk] immediately identified and resolved a number of issues on our servers that had been the underlying cause of longstanding errors other support companies had not been able to resolve. They have proven themselves to be adaptable and flexible to our demanding requirements, and have quickly gained the respect and trust of our team through their actions and results. I would have absolutely no hesitation in recommending them.