About Us - IT Desk

// About IT Desk

From software Development

to IT Support

Our company was established in 2007, in order to deliver the technical and software support services.  We soon found a need for a reliable support service with a more human approach and this has been at the core of our values ever since.  We have steadily grown to have a mix of colleagues that all share a strength in engaging with our clients on a personable level.

Richard Thompson

CEO & Founder

Silver Partner

IT Desk are a Microsoft Silver Partner enabling us to provide comprehensive support for Microsoft products

IT Support

IT Support for your business when you need it, with a UK based support desk and emergency out of hours cover

Local & Professional

Our team are based in Maidstone in the heart of Kent, allowing for rapid response to the Kent, London and the South East

What this means to you?

Focused on you and your business, keeping you up and running
So you have confidence in your system and the peace of mind it won’t let you down.

We’re here to help
No matter what your computer skill level
We won’t make you feel embarrassed


We communicate clearly - so you know exactly where you stand

Manage Change

We take pain away from any system change, managing the change process with you

Running Smoothly

Keeping your systems reliable and running smoothly - so you can be more confident to deliver

No Techno Babble

Technology shouldn’t be confusing, we explain in plain language

Meet the Team

Our team are here

to make your IT systems a success

Our Vision

To change the perception of IT support by putting people before technology. We believe technology should benefit a business not frustrate it. We want to be known for helping every business we work with be better.

Our Culture

  • Know how – knowledge and training are at the core of our business
  • Approachable – friendly and understanding
  • Positive – solution orientated
  • Compassionate – putting people ahead of technology
  • Ambitious – dynamic and driven wanting to achieve the best